Victor's Residenz-Hotel Schloss Berg

The hotel and location are beautiful but what makes this place special are the staff. I was stranded in Luxembourg due to a cancelled flight. I made the booking and called the hotel to confirm. Staff were kind and reassuring - especially so late at night. I was given essential toiletries and was finally able to relax in my amazing suite. Next day I needed to run a webinar and a conference room was found for me. All the staff were great and I want to make a special shout out to Johannes who went above and beyond the call of duty. Thank you - I was moved by your care and generosity.

We have stayed at this hotel several times over the past 10 years and it never fails to delight us. Some of the staff greeted us like old friends even though this was our first visit since 2021. The food and facilities are all superb. As with all great hotels its is the staff that make it special.

Fantastic as always, we have visited this location and stayed here 5 times in the last 3 years. People are friendly, the place is clean and we love the restaurant for both evening meals AND breakfast.

Room was spotless, the bed was very comfortable, black out blinds on the window, pool was great, staff very friendly and helpful. Welcome drink on arrival is a nice touch.

The property was very well-maintained and the staff was first rate. I love the view and the difference with the Mediterranean style and the medieval castle made it a unique place to stay. Keep up the great work!